Saturday, June 20, 2009

Lost Passengers, Death and Fees on Fees. Oh my!

It hasn't been a pretty week for the airline industry. First as the height of UM (unaccompanied minor) season kicks off, Continental sends two girls to the wrong destinations, http://hosted.ap.org/dynamic/stories/U/US_LOST_GIRLS_CONTINENTAL?SITE=RIPAW&SECTION=HOME&TEMPLATE=DEFAULT.

Unfortunately for Continental, when it rains it pours. During a trans-Atlantic flight on Thursday, Captain Craig Lenell passed away mid-flight, much to the surprise of passengers on board who only learned of the death upon arrival in Newark, NJ, http://hosted.ap.org/dynamic/stories/U/US_WHEN_PILOTS_DIE?SITE=RIPAW&SECTION=HOME&TEMPLATE=DEFAULT.

And finally, United announced they are adding fees to their bag-check fees, http://www.denverpost.com/search/ci_12651689. On top of the $15 fee to check a bag, if you pay at the airport, you'll be charged an additional $5. So, what is that, a bag check fee-fee? Nice job with the Saturday morning announcement too...hardly anyone will notice, I'm sure.

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