Saturday, June 20, 2009

Lost Passengers, Death and Fees on Fees. Oh my!

It hasn't been a pretty week for the airline industry. First as the height of UM (unaccompanied minor) season kicks off, Continental sends two girls to the wrong destinations,

Unfortunately for Continental, when it rains it pours. During a trans-Atlantic flight on Thursday, Captain Craig Lenell passed away mid-flight, much to the surprise of passengers on board who only learned of the death upon arrival in Newark, NJ,

And finally, United announced they are adding fees to their bag-check fees, On top of the $15 fee to check a bag, if you pay at the airport, you'll be charged an additional $5. So, what is that, a bag check fee-fee? Nice job with the Saturday morning announcement too...hardly anyone will notice, I'm sure.

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